Objectives: Part Four of the Best Practices of Those Who Manage Enterprise Telecom

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This is the fourth post in our series discussing the best practices of those who are responsible for managing enterprise telecom.  Click to read the first, second and third posts. Working On Your Organization’s Objectives Management doesn’t recognize what you’re doing unless you tell them. Communicating your value as an enterprise telecom manager, as we discussed in our previous […]

Reporting ROI: Part Three of the Best Practices of Those Who Manage Telecom

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This is the third post in our series discussing the best practices of those who are responsible for managing enterprise telecom.  Click to read the first and second posts.   Reporting Your Results For those who mange enterprise telecom, it can be a challenge to continually demonstrate positive ROI. Telecommunications is not an option for a company, […]

Goal Setting: Part Two of the Best Practices of Those Who Manage Telecom

Posted on Leave a commentPosted in Articles, Cost Savings, Telecom Expense Management, Uncategorized

This is the second post in our series discussing the best practices of those who are responsible for managing enterprise telecom.  Read the first post here. Setting Goals An important part of success in telecom management, as in any endeavor, is to set goals, write them down, and focus on your target. We work far […]

Five Common Telecom Billing Errors

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At Avema Corporation, we offer a Telecom Billing Assessment (Audit) for every new potential customer.  Through our experience dealing with a wide variety of companies, we have discovered many ways that organizations are overcharged for their telecom services.  To help you identify the areas that you are overspending, we’ve compiled the major errors into five […]

Even IBM Is Struggling With BYOD

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“The trend toward employee-owned devices isn’t saving IBM any money, says Jeanette Horan, who is IBM’s chief information officer and oversees all the company’s internal use of IT. Instead, she says, it has created new challenges for her department of 5,000 people, because employees’ devices are full of software that IBM doesn’t control.” http://www.technologyreview.com/business/40324/?p1=BI IBM […]

Should your company have a Chief Mobile Officer?

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  Computerworld recently published this article, Chief Mobile Officer: A job title now timely? “…as enterprises scramble these days to establish mobile strategies, having a CMO could be a key to success, according to a new Forrester Research report. Smartphones and tablets are “the manifestation of a much broader shift to new systems of engagement… [with] […]

How to COPE with Consumerization of IT

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Philippe Winthrop wrote an article, and proposed the term COPE (yes, another acronym) to describe another way to manage consumerization of IT: Corporate Owned, Personally Enabled. “The IT department would provide you ANY mobile device you want…that’s because they have embraced the Consumerization of IT.  However, as opposed to trying to find a way to secure […]

Would you pay your carrier to manage mobile devices?

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Here’s an interesting take on carriers managing mobile devices: http://www.infoworld.com/d/mobile-technology/uh-oh-the-carriers-want-manage-your-smartphones-181055?page=0,1 “There’s a whole industry called telecom expense management (TEM) that exists solely because carrier bills cannot be trusted to be accurate. Despite years of claimed work by carriers on their billing systems, the bills remain untrustworthy, and (surprise!) they tend to overcharge. This is a provider […]