Five Critical Steps to Performing a Telecom Audit

Posted on Leave a commentPosted in Articles, Cost Savings, Telecom Expense Management

So you’ve been tasked with performing a telecom audit for your company. It can be done manually, which is long. tedious process.  Based on our experience, we recommend that you use some sort of Telecom Expense Management software to help you create files that self-reconcile so that your audits aren’t static – that information gathered from one […]

Other benefits of VoIP

Posted on Leave a commentPosted in Articles

We recently discussed what telecom and IT managers think about voice over IP. The consensus, no matter whether your opinion is that it’s a good thing or not, is that VoIP is here to stay.   There are certainly many benefits of VoIP, including cost-savings on both long distance and move/add/change requests.  But what are some […]

The Evolution of VoIP

Posted on Leave a commentPosted in Articles, Cost Savings

Over the past 10 years, we’ve witnessed a huge evolution in voice over IP.  In the mid-00s, VoIP had telecom managers apprehensive, excited, and mystified all at once.   In an Avema survey conducted around the same time, most telecom managers acknowledged that the evolution to VoIP is inevitable, but were not enthusiastic about this change. Most telecom […]

10 Tips to Help Business Combat Wireless Costs

Posted on Leave a commentPosted in Cost Savings, Mobile Device Management

Cell phone usage within the corporation has increased significantly over the last ten years, yet few companies have implemented wireless spend policies and are struggling with how to manage this growing workload.  Wireless costs can be difficult to control partly because service providers have a confusing range of usage plans, with many bills arriving in […]

What to Consider When Choosing Wireless Plans

Posted on Leave a commentPosted in Cost Savings, Mobile Device Management, Telecom Expense Management

While it is important to keep your telecom pricing as simple as possible, this can be even more important when dealing with pricing for wireless services.  With volume wireless plans, there are currently several pricing schemes available including individual price plans for each user, pooled pricing, and flat rate pricing.    As we already discussed […]

Simple Price Structure Better for Managing Telecom Costs

Posted on Leave a commentPosted in Cost Savings, Telecom Expense Management

Commodity Services Mean Lower Prices As I am sure you are aware, many telecom services have become a commodity. There is virtually no differentiation from one long distance service to another, or even Internet access from multiple providers with the same technical specifications. This has caused pricing to come down dramatically over the years, and […]

Negotiating Telecom Contracts to Reduce Vendor Charges

Posted on Leave a commentPosted in Cost Savings, Telecom Expense Management

We recently discussed what can go wrong if telecom costs aren’t managed, highlighting a very public case that happened in the mid-00s.  We’d like to provide you with some tips on how to reduce your vendor charges.  Even if you may have already reduced costs significantly, there may still be room for improvement.  Our first post on this topic discussed […]

How Electronic Billing Can Help You Reduce Costs

Posted on Leave a commentPosted in Cost Savings, Mobile Device Management, Telecom Expense Management

Electronic Billing Another useful method of gathering data to analyze spending and usage patterns is to get your billing electronically whenever possible. Having consolidated your vendors will also help here, as each one has their own unique billing format. Some vendors have multiple electronic billing formats, particularly those that have been amalgamated from numerous smaller companies over […]