Mobile Device Management (MDM)

Over the years of providing outsourced technical support for mobile devices, ACW has worked hands on with software from every major MDM vendor. We can help you determine the best software for your specific requirements, and provide full service support, whether it's hosted or on your own premises.

Training and Installation Support

ACW can help with installing MDM software on your servers, and provide training on the basic functionality of the software to get you going.

Managed Services

If your IT staff does not want to handle day-to-day activities with MDM software, ACW can provide that for you. You will provide requirements for security policies, and ACW will implement these in the MDM software. Additionally, ACW will provide services such as:

  • Registering new devices
  • Retiring old devices
  • Updating approved/banned applications
  • Remote wipe
  • Locating lost devices
  • Troubleshooting for end users
  • Server monitoring

Consulting

ACW can help you establish corporate mobile policies, and provide advice for leveraging mobile technologies to get the most productivity for your workforce.