Category Archives: Mobile Device Management



The Best Practices of Those Who Manage Telecom

Tuesday, July 22, 2014

Telecom services have come a long way over the past few decades, from basic land lines to a myriad of services to keep your organization functioning.  Without the lines of communication open, whether it be mobile devices, data, internet connectivity, or telephony, your company is out of business.   Through the years, we’ve worked with hundreds of companies to manage and improve these services, and we would like to convey some of the best practices of the organizations that we’ve worked with.  There is a tremendous wealth of knowledge and experience within every person that manages enterprise telecommunications, and we’ve been privileged to share in their knowledge.   Over the next few weeks, we will be blogging about some of the common traits of … Continue reading »


MDM Software: An Essential Checklist

Thursday, July 17, 2014

With a ton of telecommunications services out on the market, and with each offering its own software model, just where do businesses searching for mobile solutions start? Knowing what you need and what you don’t from mobile device management software can be a tough challenge indeed. Stick with these main features however and you can rest easy with any investment you make.   Profile and Network Usage Every user on your network should have access to two things. Without these features your network might experience severe hitches. The first requisite of the software you choose is that it should provide every user of your network with a profile. The second is that each profile must also display the amount of … Continue reading »


How to Keep Roaming Costs Under Control

Wednesday, July 2, 2014

With summer upon us and vacation season starting, your company might see higher roaming costs than usual. Roaming has always been one of the biggest mobile cost control headaches. We’ve seen individual users spend $30,000 in one month! Here are a few things that you can do to avoid “bill shock”: Do employees know how much they cost? Many employees just aren’t aware of how much roaming can cost. Some people may not think it costs much to “just watch one movie.” One of Avema’s Fortune 500 clients had monthly roaming costs of $15,000, and when we started emailing reports to users and managers, this immediately decreased to $5,000/month. Employees could now understand how their usage affects costs, and became accountable. … Continue reading »


5 MDM Selection and Implementation Mistakes

Tuesday, January 14, 2014

We’ve helped over 100 companies to implement MDM, and here are the most common challenges that we’ve seen. Policies that don’t balance all stakeholder needs  Security is important to the company, but so is user experience. Is it possible to be too secure? The answer is yes, if you don’t take into consideration end users and their desire for ease of use with their devices. You could implement policies that make using a mobile device so onerous that people actually become less productive. On the flip side, you could give up too much control to your end users. Balance is the key. Viewing MDM software as commodity Because there are limitations on MDM functionality that are imposed by operating systems, … Continue reading »


Even IBM Is Struggling With BYOD

Wednesday, May 30, 2012

“The trend toward employee-owned devices isn’t saving IBM any money, says Jeanette Horan, who is IBM’s chief information officer and oversees all the company’s internal use of IT. Instead, she says, it has created new challenges for her department of 5,000 people, because employees’ devices are full of software that IBM doesn’t control.” http://www.technologyreview.com/business/40324/?p1=BI IBM has had a BYOD program since 2010, and out of about 400,000 employees, they’re using 40,000 Blackberrys, and 80,000 other smartphones and tablets, some of them employee owned. Some advantages that IBM has that you (probably) don’t: Technology as core competency of the company Internal tools – they sell their own MDM software and have their own cloud storage application, MyMobileHub Scale IBM is one … Continue reading »


Top Five Mobile Challenges for CIOs in 2012

Monday, January 9, 2012

Article published in Wireless Business & Technology: 2012 is shaping up to be a challenging year for CIOs as they figure out how to safely embrace the slew of mobile devices entering their networks. Smartphones and tablets are seriously threatening the IT status quo, and CIOs who fail to adapt and get ahead of this technological upheaval risk getting pink slips and seeing themselves replaced by more agile colleagues. Clearly, 2012 is the year that organizations of all shapes and sizes must come to terms with their mobile problem. Here are five serious mobile challenges CIOs will have to deal with in 2012… http://wireless.sys-con.com/node/2118812 _____________ There is so much happening with mobility in the enterprise, and it’s happening so quickly. We … Continue reading »


Will RIM’s MDM Software Be a Winner?

Thursday, December 1, 2011

RIM announced yesterday that they are getting closer to launching Mobile Fusion, an extension of their Blackberry Enterprise Server (BES) software that includes support for iOS and Android smartphones and tablets. It’s currently in beta testing, and their target release date is the end of March, 2012. The Mobile Device Management software category has gotten crowded, with dozens of specialized vendors. Recently, IBM and Google also announced MDM offerings. Of course, RIM has the longest history of providing security and management software via their BES software, albeit only for their own Blackberry handsets. RIM originally announced plans to offer support for Apple and Android devices earlier this spring, shortly after acquiring the German MDM firm, ubitexx. Initial demonstrations of the ubitexx/RIM product … Continue reading »


Amazon’s Kindle Fire for Enterprise Use?

Thursday, November 17, 2011

The Amazon Kindle Fire was released this week with a record-setting one million plus preordered tablets being shipped. Reviews of the device have been lukewarm with many reviewers pointing to the less than powerful 1Ghz processor. From an enterprise point of view the Fire isn’t really important, at least not yet. None of the major MDM providers offer an agent designed to work with the modified version of Android 2.2 that powers the tablet. It is rumored that Amazon is planning to update the Fire OS to make use of Android 2.3 or maybe even 3.0 sometime in the near future. With the Fire expected to be a popular gift this holiday season, we could see pressure on the enterprise … Continue reading »


IBM Adds Hosted Mobile Device Management Service

Wednesday, November 16, 2011

IBM has announced that it will be entering the Mobile Device Management ring with the introduction of an MDM service aimed at enterprises “embracing employees bringing their own devices.” IBM has partnered with Juniper Networks to provide this cloud-based service, which is expected to be offered at a price of $3-$10 per device. In its press release, IBM makes specific mention of their intention to include the capability of “protecting against spyware and viruses” on the mobile devices under management.  Such functionality could be a differentiator in the MDM space. It will be interesting to see how this product is able to accomplish something not typically mentioned in other MDM products. Companies that are most likely to use the IBM MDM service … Continue reading »


Google joins the Mobile Device Management Bandwagon

Tuesday, November 15, 2011

Google has recently announced plans to offer a Mobile Device Management (MDM) type of service within the Google App suite. This service will allow the basic management and policy enforcement of corporate iOS, Android and Windows Mobile devices. It’s too early to say how well the functionality and features compare to established MDM vendors. Google has created many applications and services over the years. Some do very well, others stumble along, and still others are eventually pulled. Similar to many other MDM providers, this service will connect to devices making use of the standard ActiveSync protocol. For more information check out this article over at InformationWeek. This service is only useful to companies already using Google Apps. While this is … Continue reading »