Category Archives: Mobile Device Management



10 Tips to Help Business Combat Wireless Costs

Friday, September 12, 2014

Cell phone usage within the corporation has increased significantly over the last ten years, yet few companies have implemented wireless spend policies and are struggling with how to manage this growing workload.  Wireless costs can be difficult to control partly because service providers have a confusing range of usage plans, with many bills arriving in paper form to various corporate destinations and this can make it difficult for a company just to grasp how much they spend.  In May 2002, Gartner Research estimated that the average enterprise overpays telecom bills by 5-10%.  Another issue in many companies is that no particular department has ownership of wireless, with oversight shared by Information Technology, Purchasing, and Telecommunications departments.  Also, companies are providing … Continue reading »


What to Consider When Choosing Wireless Plans

Monday, September 8, 2014

While it is important to keep your telecom pricing as simple as possible, this can be even more important when dealing with pricing for wireless services.  With volume wireless plans, there are currently several pricing schemes available including individual price plans for each user, pooled pricing, and flat rate pricing.    As we already discussed in our previous posts, consolidating vendors, electronic billing, and negotiating vendor contracts can drive down costs.   Once you’ve addressed simplifying your wired and data contracts, you can turn your sights to your wireless pricing. By keeping the pricing as simple as possible, it will be easier to manage costs and handle invoice processing.   Types of Wireless Plans Individual wireless plans mean that in order to maximize your savings, you will … Continue reading »


How Electronic Billing Can Help You Reduce Costs

Thursday, August 28, 2014

Electronic Billing Another useful method of gathering data to analyze spending and usage patterns is to get your billing electronically whenever possible. Having consolidated your vendors will also help here, as each one has their own unique billing format. Some vendors have multiple electronic billing formats, particularly those that have been amalgamated from numerous smaller companies over the years. We mentioned in our previous post how important it is to consolidate vendors.  Once you have completed that step, electronic billing can significantly impact how you manage your telecom charges. Typically, vendors provide their own proprietary software to analyze the billing data, so more vendors means more electronic billing portals to work with.  Another good reason for vendor consolidation is to minimize the number of … Continue reading »


Do Your Homework to Help Reduce Vendor Charges

Monday, August 25, 2014

We recently discussed what can go wrong if telecom costs aren’t managed, highlighting a very public case that happened in the mid-00s.  We’d like to provide you with some tips on how to reduce your vendor charges.  Even if you may have already reduced costs significantly, there may still be room for improvement.      Gather Information And Do Your Homework Consolidate Vendors and Invoices The fewer vendors that you have, the easier it is to manage them, not to mention also managing your billing.  If you can commit to more volume with fewer vendors, you can almost always get better pricing. The first thing to do when your organization grows, or mergers or acquires another, is to reduce the number … Continue reading »


The Four Most Important MDM Security Features

Wednesday, August 13, 2014

  As businesses continue to see the benefits that mobile device management services bring to profit margins and productivity levels, questions over security still remain. What should your company be looking for when shopping around for services that can help keep sensitive data safe?   Security Roles The levels at which a business uses its mobile services are likely to vary. Giving the wrong people access to specific information can seriously jeopardize the future of any company. That’s why it’s important that the service you choose provides different security roles depending on each type of user. Businesses are likely to need a default “everyone” security level with a limited, yet open, data access window for all workers. This is especially … Continue reading »


5 MDM Selection and Implementation Mistakes

Tuesday, July 29, 2014

We’ve helped over 100 companies with MDM selection and implementation, and here are the most common challenges that we’ve seen. Policies that don’t balance all stakeholder needs  Security is important to the company, but so is user experience. Is it possible to be too secure? The answer is yes, if you don’t take into consideration end users and their desire for ease of use with their devices. You could implement policies that make using a mobile device so onerous that people actually become less productive. On the flip side, you could give up too much control to your end users. Balance is the key. Viewing MDM software as commodity Because there are limitations on MDM functionality that are imposed by … Continue reading »


The Best Practices of Those Who Manage Telecom

Tuesday, July 22, 2014

Telecom services have come a long way over the past few decades, from basic land lines to a myriad of services to keep your organization functioning.  Without the lines of communication open, whether it be mobile devices, data, internet connectivity, or telephony, your company is out of business.   Through the years, we’ve worked with hundreds of companies to manage and improve these services, and we would like to convey some of the best practices of the organizations that we’ve worked with.  There is a tremendous wealth of knowledge and experience within every person that manages enterprise telecommunications, and we’ve been privileged to share in their knowledge.   Over the next few weeks, we will be blogging about some of the common traits of … Continue reading »


MDM Software: An Essential Checklist

Thursday, July 17, 2014

With a ton of telecommunications services out on the market, and with each offering its own software model, just where do businesses searching for mobile solutions start? Knowing what you need and what you don’t from mobile device management software can be a tough challenge indeed. Stick with these main features however and you can rest easy with any investment you make.   Profile and Network Usage Every user on your network should have access to two things. Without these features your network might experience severe hitches. The first requisite of the software you choose is that it should provide every user of your network with a profile. The second is that each profile must also display the amount of … Continue reading »


How to Keep Roaming Costs Under Control

Wednesday, July 2, 2014

With summer upon us and vacation season starting, your company might see higher roaming costs than usual. Roaming has always been one of the biggest mobile cost control headaches. We’ve seen individual users spend $30,000 in one month! Here are a few things that you can do to avoid “bill shock”: Do employees know how much they cost? Many employees just aren’t aware of how much roaming can cost. Some people may not think it costs much to “just watch one movie.” One of Avema’s Fortune 500 clients had monthly roaming costs of $15,000, and when we started emailing reports to users and managers, this immediately decreased to $5,000/month. Employees could now understand how their usage affects costs, and became accountable. … Continue reading »


Even IBM Is Struggling With BYOD

Wednesday, May 30, 2012

“The trend toward employee-owned devices isn’t saving IBM any money, says Jeanette Horan, who is IBM’s chief information officer and oversees all the company’s internal use of IT. Instead, she says, it has created new challenges for her department of 5,000 people, because employees’ devices are full of software that IBM doesn’t control.” http://www.technologyreview.com/business/40324/?p1=BI IBM has had a BYOD program since 2010, and out of about 400,000 employees, they’re using 40,000 Blackberrys, and 80,000 other smartphones and tablets, some of them employee owned. Some advantages that IBM has that you (probably) don’t: Technology as core competency of the company Internal tools – they sell their own MDM software and have their own cloud storage application, MyMobileHub Scale IBM is one … Continue reading »