Category Archives: Mobile Device Management



Keep track of your mobile inventory

Thursday, December 11, 2014

We’ve been discussing 10 rules to help reduce your mobile costs.  You’d be surprised how often rule number seven gets overlooked.     Rule #7 – Do a Comprehensive Mobile Inventory Wireless devices are small and tough to keep track of. Without conducting a regular mobile inventory, devices can accumulate or disappear, and in the wireless world, this can be an expensive problem. Many Avema clients discover, for example, that there are no users to match some of the user accounts they are being billed for. Without an accurate inventory, or some sort of wireless expense management platform, phones with zero usage will continue to cost the company money. Devices are also frequently stolen or lost. In addition to the … Continue reading »


More Tips for Pooling Mobile Service Plans

Friday, October 24, 2014

We recently discussed ways to reduce your costs by pooling mobile plans with your organization. We’ve gather a few more tips to help guide you when moving your users to pooled mobile plans. Ensuring That Your Pool Size is Sufficient Another potential pitfall that you may encounter is ensuring that your pool is always larger than your employees’ usage. Your goal should be to try to have a 10 to 20% buffer in place. The best and easiest way to do this is, is by looking at a yearly trend of your usage and then planning accordingly. You’ll need to ensure that you understand what your organization’s average monthly usage is, which months have higher or lower usage, and what … Continue reading »


Tips for Pooling Enterprise Mobile Service Plans

Wednesday, October 22, 2014

  Enterprise mobile services eat up a lot of an organization’s telecom budget.  For large companies, pooling your voice, text and data is the best way to manage your account, and drive down your expenses. How Mobile Pooling Works Pooling works in one of two ways.  Either you’re paying a certain amount for a block of minutes, gigabytes or text messages, from which each user on the account can draw from, or each user has an individual plan which gets combined to create a pool. Local voice and local data are the most commonly pooled usage types, but you can find others depending on your carrier, such as: US data pools, long distance pools, and international text messaging pools, just to name a few. … Continue reading »


10 Tips to Help Business Combat Wireless Costs

Friday, September 12, 2014

Cell phone usage within the corporation has increased significantly over the last ten years, yet few companies have implemented wireless spend policies and are struggling with how to manage this growing workload.  Wireless costs can be difficult to control partly because service providers have a confusing range of usage plans, with many bills arriving in paper form to various corporate destinations and this can make it difficult for a company just to grasp how much they spend.  In May 2002, Gartner Research estimated that the average enterprise overpays telecom bills by 5-10%.  Another issue in many companies is that no particular department has ownership of wireless, with oversight shared by Information Technology, Purchasing, and Telecommunications departments.  Also, companies are providing … Continue reading »


What to Consider When Choosing Wireless Plans

Monday, September 8, 2014

While it is important to keep your telecom pricing as simple as possible, this can be even more important when dealing with pricing for wireless services.  With volume wireless plans, there are currently several pricing schemes available including individual price plans for each user, pooled pricing, and flat rate pricing.    As we already discussed in our previous posts, consolidating vendors, electronic billing, and negotiating vendor contracts can drive down costs.   Once you’ve addressed simplifying your wired and data contracts, you can turn your sights to your wireless pricing. By keeping the pricing as simple as possible, it will be easier to manage costs and handle invoice processing.   Types of Wireless Plans Individual wireless plans mean that in order to maximize your savings, you will … Continue reading »


How Electronic Billing Can Help You Reduce Costs

Thursday, August 28, 2014

Electronic Billing Another useful method of gathering data to analyze spending and usage patterns is to get your billing electronically whenever possible. Having consolidated your vendors will also help here, as each one has their own unique billing format. Some vendors have multiple electronic billing formats, particularly those that have been amalgamated from numerous smaller companies over the years. We mentioned in our previous post how important it is to consolidate vendors.  Once you have completed that step, electronic billing can significantly impact how you manage your telecom charges. Typically, vendors provide their own proprietary software to analyze the billing data, so more vendors means more electronic billing portals to work with.  Another good reason for vendor consolidation is to minimize the number of … Continue reading »


Do Your Homework to Help Reduce Vendor Charges

Monday, August 25, 2014

We recently discussed what can go wrong if telecom costs aren’t managed, highlighting a very public case that happened in the mid-00s.  We’d like to provide you with some tips on how to reduce your vendor charges.  Even if you may have already reduced costs significantly, there may still be room for improvement.      Gather Information And Do Your Homework Consolidate Vendors and Invoices The fewer vendors that you have, the easier it is to manage them, not to mention also managing your billing.  If you can commit to more volume with fewer vendors, you can almost always get better pricing. The first thing to do when your organization grows, or mergers or acquires another, is to reduce the number … Continue reading »


The Four Most Important MDM Security Features

Wednesday, August 13, 2014

  As businesses continue to see the benefits that mobile device management services bring to profit margins and productivity levels, questions over security still remain. What should your company be looking for when shopping around for services that can help keep sensitive data safe?   Security Roles The levels at which a business uses its mobile services are likely to vary. Giving the wrong people access to specific information can seriously jeopardize the future of any company. That’s why it’s important that the service you choose provides different security roles depending on each type of user. Businesses are likely to need a default “everyone” security level with a limited, yet open, data access window for all workers. This is especially … Continue reading »


5 MDM Selection and Implementation Mistakes

Tuesday, July 29, 2014

We’ve helped over 100 companies with MDM selection and implementation, and here are the most common challenges that we’ve seen. Policies that don’t balance all stakeholder needs  Security is important to the company, but so is user experience. Is it possible to be too secure? The answer is yes, if you don’t take into consideration end users and their desire for ease of use with their devices. You could implement policies that make using a mobile device so onerous that people actually become less productive. On the flip side, you could give up too much control to your end users. Balance is the key. Viewing MDM software as commodity Because there are limitations on MDM functionality that are imposed by … Continue reading »


The Best Practices of Those Who Manage Telecom

Tuesday, July 22, 2014

Telecom services have come a long way over the past few decades, from basic land lines to a myriad of services to keep your organization functioning.  Without the lines of communication open, whether it be mobile devices, data, internet connectivity, or telephony, your company is out of business.   Through the years, we’ve worked with hundreds of companies to manage and improve these services, and we would like to convey some of the best practices of the organizations that we’ve worked with.  There is a tremendous wealth of knowledge and experience within every person that manages enterprise telecommunications, and we’ve been privileged to share in their knowledge.   Over the next few weeks, we will be blogging about some of the common traits of … Continue reading »