Create Mobile User Profiles Based on Business Need

Tuesday, November 18, 2014

We’ve been discussing 10 rules to help reduce your mobile costs.  Step three means assessing your business needs in order to create mobile user profiles.   Rule #3 – Create Mobile User Profiles Based on Business Need Wireless devices and services should be allotted based on what employees need to do their jobs. To determine best fit, companies should establish user categories, or mobile user profiles, based on job type. Salespeople who work in the field, for example, might determine one group. Senior managers who travel internationally might have a different set of needs. Those in production might be another category. To determine the needs of each group, consult with the appropriate stakeholders and ask some tough questions. For example, look at … Continue reading »

Make the move to corporate-liable devices

Tuesday, November 11, 2014

  Have you completed rule number one of the 10 essential rules for reducing wireless expenses?     Then it’s time to address rule number two.   Rule #2 – Move to Corporate-Liable Devices  To centralize the wireless spend, all wireless devices used in the business should be company-owned. This step not only enables the cost benefits of pooled plans, but improves oversight and control in several areas: Corporate-owned devices can be standardized and electronically monitored. This gives managers the ability to enforce user policies, and as well, implement appropriate security. An unmonitored device is equivalent to a stray key to the corporate network, and could be carrying sensitive information as well. Employees feel that when they own the device, it … Continue reading »

How moving to pooled plans can reduce mobile expenses

Wednesday, November 5, 2014

So what are the 10 essential rules for reducing wireless expenses?  Let’s start with rule number one. Rule #1 – Move to Pooled Plans Industry studies have shown that savings from this single step can reduce mobile expenses by 40% or more, and this has been the case with many of Avema’s customers. With a pooled plan, employees draw from a common airtime allotment. Usage is reported on a single invoice which is broken down by device. Pooled plans cost less, and open the door to other additional savings. For example, with a central plan, it is much easier to monitor usage, allowing managers to set limits, not to mention keep track of spending for budgeting purposes. Receiving a single invoice from your … Continue reading »

Overspending on wireless expenses – where the money goes

Monday, November 3, 2014

Where the Money Goes – 3 Prime Targets   Over the next few weeks, we will be sharing 10 essential rules for reducing wireless expenses.  However, before we look at the rules, let’s take a look at the three areas where companies waste the most money. Paying Carriers Too Much Many companies overpay for the services that they use. Inefficient plans, uncompetitive rates, and unjustified billings top the list for this category of over-spending.  If you are not reviewing your invoices on a monthly basis to check for inaccuracies and billing errors, you are likely overspending on your wireless expenses. Administrative Costs Keeping track of multiple user accounts and devices can be an administrative nightmare. Managers and accounting people often waste … Continue reading »

Essential Rules for Reducing Wireless Costs

Friday, October 31, 2014

It’s no surprise that wireless telecommunications represents one of the fastest growing areas of corporate spending.  It is also one of the least understood. Few companies question the value that mobile technology brings to the business, as it is viewed as critical to employee productivity.  However, expenses can quickly accumulate. Since there can be so many costs associated with mobile and wireless technology, invoices can be difficult to scrutinize effectively.  Varied charges from different mobile provides can also present challenges for the accounting department.  Many companies, consequently, are paying more than they should. According to a study by Gartner Research, “closer management of wireless services can save companies 10 to 35% of their wireless costs.” Gartner also notes that 10 to 15% of wireless … Continue reading »

More Tips for Pooling Mobile Service Plans

Friday, October 24, 2014

We recently discussed ways to reduce your costs by pooling mobile plans with your organization. We’ve gather a few more tips to help guide you when moving your users to pooled mobile plans. Ensuring That Your Pool Size is Sufficient Another potential pitfall that you may encounter is ensuring that your pool is always larger than your employees’ usage. Your goal should be to try to have a 10 to 20% buffer in place. The best and easiest way to do this is, is by looking at a yearly trend of your usage and then planning accordingly. You’ll need to ensure that you understand what your organization’s average monthly usage is, which months have higher or lower usage, and what … Continue reading »

Tips for Pooling Enterprise Mobile Service Plans

Wednesday, October 22, 2014

  Enterprise mobile services eat up a lot of an organization’s telecom budget.  For large companies, pooling your voice, text and data is the best way to manage your account, and drive down your expenses. How Mobile Pooling Works Pooling works in one of two ways.  Either you’re paying a certain amount for a block of minutes, gigabytes or text messages, from which each user on the account can draw from, or each user has an individual plan which gets combined to create a pool. Local voice and local data are the most commonly pooled usage types, but you can find others depending on your carrier, such as: US data pools, long distance pools, and international text messaging pools, just to name a few. … Continue reading »

Five Critical Steps to Performing a Telecom Audit

Monday, October 20, 2014

So you’ve been tasked with performing a telecom audit for your company. It can be done manually, which is long. tedious process.  Based on our experience, we recommend that you use some sort of Telecom Expense Management software to help you create files that self-reconcile so that your audits aren’t static – that information gathered from one audit informs the next.  This can be outsourced quite easily, and the results analyzed by professionals who are trained to catch carrier errors. However, you may wish to perform your own audit, and you should be applauded for it – often telecom Audits (Assessments) uncover multiple billing errors, enabling you to reduce and recover costs right at the bottom line. The question is, where to … Continue reading »

Help us build a valuable and educational CIO Roundtable

Tuesday, October 7, 2014

Avema’s goal is to provide a forum where CIOs and IT Leaders can meet to share ideas, and learn from each other’s experience.  To achieve this goal, we are asking you to help guide the conversation for our upcoming CIO Roundtable.  Once we have gathered your answers, we will provide a forum where these ideas can be explored and discussed. The tentative date for our first CIO Roundtable is Tuesday, December 2nd.  Please join us.  

Other benefits of VoIP

Tuesday, September 30, 2014

We recently discussed what telecom and IT managers think about voice over IP. The consensus, no matter whether your opinion is that it’s a good thing or not, is that VoIP is here to stay.   There are certainly many benefits of VoIP, including cost-savings on both long distance and move/add/change requests.  But what are some of the other benefits of VoIP?   The following list highlights added features and functionality that are only possible, or that are more readily available, with VoIP: Unified Messaging – Having voicemail, e-mail, and faxes all stored in one place can increase productivity by making all this information more easily available, and in different formats. For example, some people like the idea of being able to “listen” … Continue reading »