Managing a fleet of wireless devices is a daunting task. Mobility is vastly different than traditional wireline telecom; the devices, plans and features are subject to rapid change and the costs can be unpredictable.
Over time employees come and go, people change how they use their phones, and the wireless industry evolves. Due to network coverage or other issues, it is often necessary to procure wireless services from multiple carriers, all with their own devices, plans and features adding complexity to an already cumbersome mix. Because wireless is expensive and complicated, it is vital to have a wireless management strategy in place that focuses on eliminating inefficiency at each step and minimizing overall costs.